7-Day Easy Returns

At Su Threads, we want every purchase to feel right. If something doesn't work out, our 7-day easy return policy has you covered.

What's Covered

• Returns accepted within 7 days of delivery
• Items must be unworn, unwashed, and in original condition with tags intact
• Original packaging preferred

How to Return

1. Email us at [your email] with your order number and reason for return
2. We'll confirm your return request within 24–48 hours
3. Ship the item back to our address (provided upon confirmation)
4. Once received and inspected, your refund or exchange will be processed

Refunds

Approved refunds are credited to your original payment method within 5–7 business days of us receiving the return.

Exchanges

Want a different size or colour? We're happy to exchange, subject to availability. Mention your preference when initiating the return.

Non-Returnable Items

• Sale or final sale items
• Innerwear and intimate apparel
• Items returned after 7 days of delivery

Damaged or Incorrect Items

If you received a damaged or wrong item, please email us within 48 hours of delivery with photos. We'll make it right at no extra cost to you.

Return Shipping

Return shipping charges are borne by the customer, except in cases of damaged or incorrect items.

Need Help?

Reach out to us at [your email] — we're happy to assist.